Privacy Policy
Social Glow Collective LLC, doing business as Social Glow Collective ("Social Glow Collective," "we," "us")
Website: https://www.socialglowcollective.com
Effective date: November 5, 2026
1. Who we are
Social Glow Collective is a boutique social media agency for medical aesthetics practices. This policy explains what we collect on this website, how we use it, and how we handle your phone number if you choose to receive text messages from us.
2. What we collect
- Information you give us: your name, email address, phone number, practice name, how you heard about us, and the message you write when you use our contact form or our text updates form.
- Text message consent records: if you tick a text message box, we keep a record of your choice, the date and time, the page and form you used, and the exact wording you agreed to, so we can show when and how you agreed.
- Information collected automatically: device and browser type, pages viewed, referring page, approximate location from your IP address, and cookie data (see section 6).
Please do not put health information or medical details in our forms. This website is for business inquiries.
3. How we use it
- To answer your inquiry and to schedule and hold a call with you.
- To send the text messages you asked for (see section 4).
- To run, measure and improve the website and keep it secure.
- To meet legal obligations and protect our rights.
We do not sell your personal information.
4. Mobile information and text messages
If you tick a text message box on our website, we send text messages to the mobile number you gave us. There are two separate choices, and each is optional: messages about your own inquiry (such as scheduling a call, confirming and reminding you of a booked call, and following up), and marketing and promotional messages (such as social media tips, case studies and occasional offers). Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Agreeing to receive text messages is not a condition of buying anything or of contacting us; you can always email or call instead.
No mobile information (including your phone number and SMS opt-in consent) will be shared with third parties or affiliates for marketing or promotional purposes. Text message opt-in data and consent, including phone numbers, will not be shared with or sold to third parties or affiliates for their marketing or promotional purposes. We share mobile information only with service providers, such as our text-messaging and phone providers, strictly to deliver the messages you asked for.
See our SMS Terms at https://www.socialglowcollective.com/sms-terms.
5. Who we share information with
We share information only with service providers that help us run the website and communicate with you, such as website hosting and form handling, email, text messaging and phone, scheduling (Calendly) and analytics (Google Analytics). They may use the information only to provide services to us. We may also disclose information if the law requires it, or in a merger or sale of our business.
For website measurement, Lovable collects visit and performance data for us. With advertising permission as described below, the Meta Pixel shares visits to selected public marketing pages, browser and device information, IP addresses and online identifiers with Meta Platforms for advertising measurement, remarketing audience building and ad optimization. Meta processes this information under its own terms and privacy policy. We do not send form entries, phone numbers, SMS consent, health information or private client-portal activity through the Meta Pixel. We do not enable customer matching or upload CRM leads to Meta.
6. Cookies and analytics
We use cookies and similar technologies to keep the site working, understand how it is used and, when advertising permission allows, measure advertising. Google Analytics receives website usage and device information and may store analytics cookies. Meta Pixel may store advertising cookies and sends the information described in section 5. Signing in uses browser storage to maintain your session. Calendly processes information you provide when you follow a booking link and uses its own privacy and cookie policies.
Lovable's visitor analytics uses no cookies, stores nothing on your device, does not keep IP addresses and does not identify visitors. It records pages visited, where visitors came from, country, browser, operating system and device type, time on site, page speed, errors and clicks. Lovable collects this data for us. Lovable's privacy policy at https://lovable.dev/privacy explains how it handles it. Detailed data is kept for 90 days and daily summaries for a year.
For visitors in the EU/EEA, the UK, Switzerland and Canada, analytics clicks wait for analytics acceptance. Elsewhere clicks are recorded unless analytics is rejected or the browser sends Global Privacy Control. Page visits, time on page, page speed and errors are recorded for every visitor without cookies and without identifying anyone. Google Analytics follows regional Consent Mode defaults, including Quebec within Canada, and your saved analytics choice.
The privacy choices panel appears in the EU/EEA, the UK, Switzerland, all of Canada and when location cannot be established. Meta tracking waits for advertising acceptance in those regions. Elsewhere ordinary Meta tracking may run unless you reject it. Analytics and advertising choices are independent. Global Privacy Control blocks Meta tracking and optional Lovable analytics interactions. Rejecting or ignoring a panel does not grant permission. Accepting later allows new events, not replay of previously blocked events.
You can use Cookie settings in the footer to accept, reject or withdraw permission at any time. Your choice and a dated copy of the notice are saved in your browser. Acceptance lasts up to 12 months; refusals are retained for about six months and remain refusals until changed. Withdrawal stops future Meta events, but does not remove information already received by Meta. You can also block or delete cookies in your browser and contact us about your choices. Rules differ by location; this notice describes our tools rather than guaranteeing compliance with every jurisdiction.
7. How long we keep information
We keep inquiry information for as long as we need it for the purpose you gave it, and for a reasonable time after our last contact, then delete or de-identify it unless the law requires longer. We keep records of text message consent for as long as we send you texts and for a period afterward so we can show when and how you agreed. You can ask us to delete your information earlier (section 8).
8. Your choices and rights
You can ask us to access, correct or delete the personal information we hold about you from this website, or to stop texts or emails. Residents of some states have additional rights, such as knowing the categories of information collected and not being treated differently for using them. Email mc@socialglowcollective.com and we will respond within the time the law requires. We may need to verify your identity first.
9. Children
This website is for businesses and adults. It is not directed to children under 13, and we do not knowingly collect information from them.
10. Patient information
This policy covers this website. When Social Glow Collective works for a practice, any patient information we handle is governed by our written agreement with that practice and by the practice's own privacy notice, not by this policy.
11. Security
We use reasonable administrative, technical and physical safeguards. No system is perfectly secure, and we cannot guarantee absolute security.
12. Changes
We may update this policy. The effective date above shows the latest version. If a change is material we will post a notice on this website.
13. Contact
Social Glow Collective LLC, doing business as Social Glow Collective
71 Benscoter Ave, Hunlock Creek, PA 18621
Email: mc@socialglowcollective.com